MWC 2019 Keynote: The Future of Customer Experience, Powered by CPaaS



Businesses no longer dictate the terms of customer communication. Customers do. And, with customer experience projected to overtake product and price as the key brand differentiator by 2020, every company must put the customer at the center of everything. Lack of technology can no longer be an excuse. MessageBird CEO Robert Vis discusses how CPaaS is shaping the future of Customer Experience at MWC Barcelona 2019.
Visit www.messagebird.com/en/ to revolutionize your customer experience.